Effective date: June 1, 2026
Last updated: September 27, 2026
This policy explains how cancellations and refunds work for GLP101 subscriptions offered by HealthTales, LLC, doing business as GLP101 ("we," "us," or "our"). It is part of our Terms of Service.
We want you to feel great about joining GLP101. Here's the short version:
GLP101 is offered as a monthly or annual subscription. This policy explains how cancellations and refunds work for each plan. When you subscribe to GLP101, you agree to the terms on this page, along with our Terms of Service.
Cancelling
You can cancel a monthly subscription at any time. From your account, go to Settings > Membership > Cancel plan. You can also email us and we'll take care of it for you.
To avoid being charged for the next month, cancel before your next billing date.
After You Cancel
Your membership stays active until the end of the billing period you've already paid for. You'll keep full access to lessons, resources, community, and tools until then. After that, your plan ends and you won't be charged again.
Refunds
Because you can cancel at any time, we don't offer refunds or partial credits for monthly subscription payments, including unused days in a billing period.
14-Day Refund Window
If GLP101 isn't the right fit, you can request a full refund within 14 days of purchasing an annual subscription, as long as all of the following are true:
When a refund is approved, your membership ends and access is removed.
What "under 25%" means
The GLP101 platform tracks your progress automatically as you complete lessons. "Under 25%" means your visible progress is below 25% at the time we review your request. This gives you a real chance to explore GLP101 while keeping things fair and sustainable for our small, independent team.
After 14 days
After the 14-day window, annual subscriptions are non-refundable. You can still cancel at any time to stop your plan from renewing. You'll keep full access until the end of your current annual term.
Renewals
Monthly subscriptions renew automatically each month, and annual subscriptions renew automatically each year, until you cancel. [We'll email you a reminder before your annual plan renews.] Renewal charges follow the same rules as your original purchase: monthly renewals can be cancelled at any time, and annual renewals include the same 14-day refund window described above.
1. Email us at support@healthtales.co within 14 days of your annual purchase or renewal.
2. Use the subject line "Refund Request – GLP101."
3. Include your full name, the email address on your GLP101 account, and your purchase date.
4. If you're open to it, tell us why GLP101 wasn't a fit. It helps us improve.
We'll review your account, confirm your eligibility, and reply by email, usually within 5 business days.
Approved refunds go back to your original payment method. Depending on your bank or card provider, it may take 7 to 10 business days to appear on your statement. We don't charge fees to process a refund, but any fees from your bank or payment provider, such as currency conversion fees, are outside our control and can't be refunded.
If you subscribed through the Apple App Store or Google Play, your subscription is billed and managed by Apple or Google. Cancellations and refunds for those purchases are handled through your Apple or Google account, under their policies.
If your GLP101 membership is provided by an employer, health plan, practice, or other partner, cancellation and refund terms are set by that partner's agreement with us. Please contact the partner that provided your access.
We may update this policy from time to time. The version in effect when you purchased or renewed your subscription applies to that payment. When we make changes, we'll update this page and the "Last updated" date.
Questions about your subscription, cancellation, or a refund? Email support@healthtales.co or visit our Contact page.
HealthTales, LLC
PO Box 7256
Minneapolis, MN 55407
USA